Collaboration News

Contact centers in the age of empowered clients

Taken from Blog Cisco Latin America Providing a better customer experience is currently one of the top business priorities for both CEOs and managers in the areas of marketing, technology and, of course, contact centers. The emergence of new communication channels, changes in customer behavior and expectations, and the proliferation of information sources pose major […]


Upgrade your Windows operating systems right now

Microsoft has released a set of security updates to patch a total of 81 CVE vulnerabilities in all supported versions of Windows and other Microsoft products. The latest security update addresses 27 critical and 54 severe vulnerabilities, of which 38 vulnerabilities affect Windows, 39 could lead to remote code execution (RCE). These vulnerabilities can be […]

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